Our mission is to work within the community to promote health, to care for the ill, to comfort the sick and to bring the highest level of health care for those who have socio-economic, language and cultural barriers. We want all of our patients to have a health smile!

We are sorry that we must restrict our patient care this way. We are serving you in the safest manner possible by following the advice of the U.S. Centers for Disease Control and Prevention under these difficult circumstances. In doing this, we will safeguard the health and safety of our patients, our care providers, and the whole community. We hope you understand, and we thank
you for your cooperation.

 

If you have an appointment at the Dental Department for:

 

Routine adult dental treatment

(Such as a regular exam, checkup, cleaning or a filling) All routine appointments are canceled.
We will work with you to reschedule it. We will provide urgent or emergency care only until
further notice at the Main Street center.

Children’s dental care

All routine appointments are canceled. We will continue to see children for urgent or emergency care only at 1049 Main Street.

 

Oral and Maxillofacial Surgery for adults

 

All routine appointments for extractions and consultations are canceled. We will provide only urgent or emergency oral surgery care. Urgent or emergency oral surgery will be at Main Street center.

 

Urgent or emergency care for adults and children

 

Urgent or emergency care for adults and children will be provided at 1049 Main Street, Dental Department located on the third floor.

 

If you require urgent care, please do not come in without first calling the one of the numbers:

413-739-1100 or 413-304-4606.

To be seen at the center, you must have one or more of these conditions:

  • Severe toothache pain (not just a twinge)
  • Swelling of your gums, face, or neck
  • Bleeding in your mouth that does not stop
  • Infection or a substantial risk of it
  • Trauma (such as a broken tooth)

 

If you do not require urgent or emergency care, you must call to schedule your visit. Please refer to our website for the most updated information or visitor policies. Please also give us a call if you have questions.

 

Our mission is to work within the community to promote health, to care for the ill, to comfort the sick and to bring the highest level of health care for those who have socio-economic, language and cultural barriers. We want all of our patients to have a healthy smile!

Frequently asked questions for patients


What is coronavirus?
Coronaviruses are a large family of viruses, some causing respiratory illness in people and others in animals. Previous coronavirus outbreaks have included Severe Acute Respiratory Syndrome (SARS) and Middle East Respiratory Syndrome (MERS). COVID-19 is the disease caused by the novel coronavirus, SARS-CoV-2.

 

Although we have a lot to learn about this virus, it appears to spread like other respiratory viruses — when people with the infection cough or sneeze. These droplets are inhaled by other people or moved to the eyes, nose, or mouth by contaminated hands.

 

What are the symptoms of COVID-19?

Symptoms of COVID-19 are flu-like and include fever, cough, sore throat, and shortness of breath. Most people develop only mild symptoms. But some people may develop more severe symptoms, including pneumonia.

 

People at higher risk of severe COVID-19 infection include:

  • People who are pregnant
  • People who are age 60 and older
  • People with underlying health conditions including heart disease, lung disease, or diabetes
  • People who have weakened immune systems


I have a scheduled appointment. What should I do?

If you have an appointment for routine care (such as an exam, a cleaning, or a filling), it is canceled. Following expert recommendations, we are now restricting patient visits to urgent or emergency care only, with phone contact performed first, as indicated above. Please call your clinic to reschedule your appointment or if you have any questions

 

If I have an appointment for urgent or emergency care, who can come with me?

Only one companion per patient is encouraged to minimize crowding in the enclosed spaces. Their presence will not be allowed in the treatment room. Any other people, including children, may NOT accompany the patient to their appointment. You must honor social distancing recommendations and remain 6 feet from others in hallways and reception areas, and during social interactions. Depending on how many people are in the waiting area, you and your support person may be asked to wait in another area or outside. You both must pass the COVID-19 screening procedure on arrival. Additional screening may continue later.

 

I have been calling the Clinic and cannot reach anyone. What should I do?

Please leave a message and wait until you hear back from us. We are trying to respond to our patients’ calls as quickly as possible, but under the current circumstances, our response may be delayed.

IMPORTANT NOTICE TO PATIENTS

Who we are

 

Lucila Bruno, DDS

lbruno@caringhealth.org

 

Luis Castro-Ovalle, DDS
Dentist

 

Noreen Orinda, DDS

Dentist

 

Raquel Villar, DDS

Dentist

1049 Main Street

Dental Department

(413) 304-4606

 

To meet the needs of our patients, our services include:

 

Emergencies

We recognize that dental emergencies do arise.  On any day that a dentist is on duty, we will provide an evaluation to any patient that presents to the clinic with pain to make a determination of whether the condition is an emergency or if a scheduled appointment is in order.

 

Comprehensive Examinations and x-rays

Our new patients receive a complete examination on their first visit and our providers discuss treatment options based on our patient’s needs.

 

Preventative Services

Our team believes that good oral health should have routine dental checkups as its primary focus. These services include an examination, radiographs when indicated, dental cleanings, oral cancer screenings, and fluoride and sealants applications when indicated.

 

Restorative Services

The treatment of cavities involve the removal of the tooth decay and the placement of a silver or a  white filling.

 

Crowns

Full coverage restorations are sometimes indicated to preserve a tooth with severe cavity, achieving aesthetics and durability.

 

Periodontal Treatment

Did you know that “gum disease” is the number one cause of tooth loss in adults? Daily brushing and flossing combined with regular checkups will help prevent periodontal disease. We also provide professional deep cleanings for treatment of active periodontal disease when indicated.

 

Complete and Partial Dentures

Missing teeth can affect the efficiency of chewing of foods to keep a healthy nutrition. We are able to help you restore the proper function of your mouth and also give you a beautiful smile!

 

Root Canal Treatment

This procedure can save teeth with severe decay and sometimes pain and infection from extractions. Consult our providers to determine what the best option of treatment for you is.

 

Oral Surgery

We are able to perform simple and surgical extractions when indicated. We also can perform Oral Biopsies when indicated as part of our oral cancer screening.

 

When dental services outside our scope of expertise are required, we will provide appropriate referrals to our patients.

 

We have a passion for creating smiles every day!
Make an Appointment
Find a Dentist

For after-hour services, please call:
(413) 739-1100

Para servicios fuera del horario de atención, llame al: (413) 739-1100.

 

This health center is a Health Center

Program grantee under 42 U.S.C. 254b,

and a deemed Public Health Service

Employee under 42 U.S.C. 233(g)-(n).

 

 

LOCATIONS

1049 Main Street, Springfield, MA 01103

532 Sumner Avenue, Springfield, MA 01108

860 Boston Road, Springfield, MA 01119

 

WIC OFFICES   413.693.1029

816 Main Street, Springfield, MA 01105

532 Sumner Avenue, Springfield, MA 01108

1771 Boston Road, Springfield, MA 01129

413.739.1100

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