Mirdali Figueroa

Assistant Program Director, WIC Program

As Assistant Program Director of WIC Program, Mirdali's principle responsibilities and duties include, train or demonstrate program assistant work to interns, new program assistants and other WIC staff. Administer participant and vendor surveys. Check participant charts for completeness and provide feedback to Program Assistants to assure compliance. Use Local Program Report Center and EOS systems to print reports as needed. Lead monthly QA activities for program operation. Work with vendors and participants to solve check usage. Investigate orphan reports. Investigate potential dual participation. Supervise work/ accuracy of other program assistants and provide ongoing feedback. Reallocate Program Assistant work assignments to ensure smooth work flow. Coordinate between sites, especially for check procedures and problem solving. Assist Program director in educating and monitoring vendors. Complete performance evaluations for program assistants with in-put from Program Director. Monitor accountability and security for check supply and check processing system. Interview potential new staff.


Mirdali is an effective bilingual and bicultural communicator, speaking and writing fluently in both Spanish and English.


In her free time, she enjoys spending time with her family, reading, movies and exercising regularly at her health club.


For after hours service, please call:
(413) 739-1100

Para servicio despu├ęs de horas de trabajo,
por favor llame al: (413) 739-1100


This health center is a Health Center

Program grantee under 42 U.S.C. 254b,

and a deemed Public Health Service

Employee under 42 U.S.C. 233(g)-(n).




1049 Main Street, Springfield, MA 01103

532 Sumner Avenue, Springfield, MA 01108

860 Boston Road, Springfield, MA 01119


WIC OFFICES   413.693.1029

816 Main Street, Springfield, MA 01105

532 Sumner Avenue, Springfield, MA 01108

1771 Boston Road, Springfield, MA 01129



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