Contact Us

Phone Directory

If you are an existing patient, contact our Community Health Workers to help you with decisions, answer questions about access to healthcare services, medical bills, other challenges related to your health.

Call (413) 739-1100 for switchboard services or find a phone number below.

Administration
1049 Main Street
Springfield, MA 01103

Tel: (413) 739-1100
Fax: (413) 731-9919

Human Resources
Tel: (413) 693-1006
Fax: (413) 731-9919

Public Relations
Tel: (413) 739-1100 Ext. 1015 and Ext. 3259

TTY (TeleTYpewriter) Numbers
Administration and Medical Services: (413) 736-6314
Dental Services: (413) 382-0083

Finance Department
1049 Main Street
Springfield, MA 01103

Tel: (413) 693-1027
Fax: (413) 693-1012

Donations
Tel: (413) 693-1027
Fax: (413) 693-1012

Facilities / Security
Tel: (413) 739-1100 Ext. 1030 and Ext. 1111

Patient Services

The Caring Health Center website offers general medical information and is not intended to provide medical advice for individuals.

For any personal health problem, seek advice from your physician.  Caring Health Center patients can communicate securely with their physician through the MyChart patient portal.

Main Street

Medical Services
1049 Main Street
Tel: (413) 739-1100
Fax: (413) 735-1133
TTY: (413) 736-6314

Behavioral/Mental Health Services
Tel: (413) 739-1100 
Fax: (413) 304-4666

Medical Records
Tel: (413) 739-1100, ext. 2208 and Ext. 7095
Fax: (413) 735-1133

Patient Feedback
Tel: (413) 739-1100 

Dental Services
1049 Main Street
Tel: (413) 304-4606
Fax: (413) 304-4670
TTY: (413) 382-0083

Pharmacy Services
Tel: (413) 693-1005
Fax: (413) 304-4695

Laboratory Services
Tel: (413) 739-1100, ext. 2163

Patient Accounts / Billing Inquires
Tel: (413) 739-1100, ext. 5024
Fax: (413) 693-1012 

Sumner Avenue

Medical Services
532 Sumner Avenue
Tel: (413) 739-1100
Fax: (413) 737-1350

W.I.C.

W.I.C. Services
532 Sumner Avenue
Monday, Tuesday, Thursday & Friday
8:30 am – 5:00 pm
Closed on Wednesdays
Tel: (413) 693-1029 ext. 2

W.I.C. Services
816 Main Street
Tel: (413) 693-1029 ext. 1
TTY: (413) 382-7040

W.I.C. Services
1771 Boston Road
Tel: (413) 693-1029 ext. 3
TTY: (413) 543-1740

Boston Road

Medical Services
860 Boston Road
Tel: (413) 739-1100
TTY: (413) 782-0179