Contact Us
Phone Directory
If you are an existing patient, contact our Community Health Workers to help you with decisions, answer questions about access to healthcare services, medical bills, other challenges related to your health.
Call (413) 739-1100 for switchboard services or find a phone number below.
Administration
1049 Main Street
Springfield, MA 01103
Tel: (413) 739-1100
Fax: (413) 731-9919
Human Resources
Tel: (413) 693-1006
Fax: (413) 731-9919
Public Relations
Tel: (413) 739-1100 Ext. 1015 and Ext. 3259
TTY (TeleTYpewriter) Numbers
Administration and Medical Services: (413) 736-6314
Dental Services: (413) 382-0083
Finance Department
1049 Main Street
Springfield, MA 01103
Tel: (413) 693-1027
Fax: (413) 693-1012
Donations
Tel: (413) 693-1027
Fax: (413) 693-1012
Facilities / Security
Tel: (413) 739-1100 Ext. 1030 and Ext. 1111
Patient Services
The Caring Health Center website offers general medical information and is not intended to provide medical advice for individuals.
For any personal health problem, seek advice from your physician. Caring Health Center patients can communicate securely with their physician through the MyChart patient portal.
Main Street
Medical Services
1049 Main Street
Tel: (413) 739-1100
Fax: (413) 735-1133
TTY: (413) 736-6314
Behavioral/Mental Health Services
Tel: (413) 739-1100 ext. 2522
Fax: (413) 304-4666
Translation & Interpreter Services
Tel: (413) 739-1100, Ext. 3149
Medical Records
Tel: (413) 739-1100 Ext. 2208 and Ext. 7095
Fax: (413) 735-1133
Patient Feedback
Tel: (413) 739-1100
Dental Services
1049 Main Street
Tel: (413) 304-4606
Fax: (413) 304-4670
TTY: (413) 382-0083
Pharmacy Services
Tel: (413) 693-1005
Fax: (413) 304-4695
Laboratory Services
Tel: (413) 739-1100 ext. 2163
Patient Accounts / Billing Inquires
Tel: (413) 739-1100 Ext. 1229
Fax: (413) 693-1012
Sumner Avenue
Medical Services
532 Sumner Avenue
Tel: (413) 739-1100
Fax: (413) 737-1350
W.I.C.
W.I.C. Services
532 Sumner Avenue
Monday, Tuesday, Thursday & Friday
8:30 am – 5:00 pm
Closed on Wednesdays
Tel: (413) 693-1029 ext. 2
W.I.C. Services
816 Main Street
Tel: (413) 693-1029 ext. 1
TTY: (413) 382-7040
W.I.C. Services
1771 Boston Road
Tel: (413) 693-1029 ext. 3
TTY: (413) 543-1740
Boston Road
Medical Services
860 Boston Road
Tel: (413) 739-1100
TTY: (413) 782-0179