Caring Health Center
According to the American Hospital Association (AHA), losses to America’s hospitals and health systems averaged about $50.7 billion per month in 2020. This was due in part to increased costs of PPE, financial support given to workers, and cancelled or forgone patient services caused by COVID-19.
At Caring Health Center, the situation mirrored the financial effects felt all over the nation. Simply put, many patients chose to forego provider visits, health screenings, testing and even in some cases essential medical visits for fear of contracting COVID-19 in a healthcare setting. Dr. Jonathan Moseley, CHC Chief Medical Officer states “Our increasing fear as providers is that delay of care is as serious or, in some cases, more dangerous than the risks of COVID-19.”
Dr. Moseley referred specifically to care for chronic conditions such as diabetes, hypertension, lung disease, kidney disease and illnesses that need consistent monitoring. He also worried about cancers or issues that are found through preventive care such as mammograms, colonoscopies, wellness exams, and other screening measures that can help diagnose disease early.
Dr. Moseley emphasized that, “we’re here to provide care for patients, and their safety and good health are our priority.” To address these obstacles to good health in our community, CHC has embarked upon an enhanced Telehealth program and a multi-platform communications approach to reengage lapsed patients in need of services.
16,309 lives impacted through the delivery of primary health care, dental, behavioral health, and substance use services.
Over 2,100 patients were seen across over 2,800 visits for reproductive health, family planning, and gynecology services— including in-person, telehealth, and curbside services throughout the pandemic.
Our Enrollment Navigators provided over 6,100 individual assists to keep western MA residents enrolled in health coverage throughout the pandemic, including 1,558 enrollments into health plans and SNAP benefits.
106 individuals received HIV education and intervention services.
29 translation and interpreting services provided to ensure quality healthcare - free from language barriers.
1,900 Covid-19 tests administered to keep patients and the community safe.
59 Lives impacted by Narcan®.
105 Refugees received health assessments and holistic care.
Conducted 30,413 virtual medical behavioral health visits.