Website Privacy Policy Statement

Caring Health Center (CHC) is committed to protecting your privacy. We have designed our website ( to allow you to visit most areas without identifying yourself or supplying personal information. For those areas where you are requested to provide identifiable information, we assure you that it will only be used to support your customer/patient relationship with CHC.

Information We Collect
On some CHC website pages, we may request information which requires a response. We may ask for information when you register for a class or order products. Therefore, we may need your name, email address, phone number, social security number, physicians’ names, credit card number, etc. in order to fulfill your request. We may also use that information to provide you with additional services, or health newsletters in which you might be interested.

We do not disclose your personal information unless the following conditions are met: You provide to us with specific written consent, or we are required by law. Be assured we do not sell, rent, lease or share your personal information with any individual, group or company outside CHC. Your personal information is only used for the purpose it was collected and not shared within CHC departments.

About “Cookies”
If you are browsing the CHC website, a cookie identifies only your browser. This allows us to identify general information and respond with internal marketing strategies, based on preferences or interests you have indicated while visiting the site. If you would rather not take advantage of the benefits made possible by cookies, most browsers allow you to reject them or to choose which cookies to accept.

Public Forums
This site may provide chat rooms, forums, and message boards to its users. You control the amount of information you provide in these areas. Please remember that these are public areas and any information you submit is available to all.

Email/“Send a Comment”
This site provides opportunities to “send a comment” or to send email to CHC personnel. This email system is equivalent to your regular email system. It is not encrypted. Please be aware of how much personal information you provide in these areas.

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. High level encryption ensures protection for sensitive data such as credit card information and forms that request personal information. We have also put in place managerial procedures to safeguard and secure the information we collect online, and all employees sign and agree to abide by confidentiality policies.

Use by Minors
This website does not contain content directed at children under the age of 13.
Information on clinical procedures, sexuality, and drug abuse is available on other pages of this site. Therefore, we encourage you to provide guidance to your children and to supervise and monitor their activities while using this website.

Correcting Inaccurate Information
To comply with Fair Information Practice principals, as defined by the federal government, inaccuracies in personal information may be corrected by sending e-mail or postal mail. Changes will be acknowledged in the manner you prescribe.

Opting Out
Although many users appreciate receiving health care newsletters, or other offers of health care information, we recognize the importance of providing you with the option to decline. At any time, you may contact and advise that communications be discontinued. Please specify which items you wish discontinued and include your e-mail address. If you wish to contact us by postal mail please refer to the “Contacting Us” section below.

Contacting Us
If you have any questions about this privacy statement, site practices or website usage, you can contact us by email, or postal mail at the addresses below.

Marketing Communications & Development Department
Caring Health Center
1049 Main Street, Suite 150
Springfield, MA 01103

Privacy Outside of the CHC Website
Once you click on another website URL, (that does not contain, this CHC Privacy Policy no longer applies.

Last Updated 2022