Telehealth Services

Get Better From Home With Telehealth.

Caring Health Center now offers telehealth for current patients through phone or video appointments.

It’s never been easier to get access to the advanced care provided by Caring Health Center providers. Now you can “see the doctor” from the convenience of your home, schedule appointments, and take advantage of a growing list of services that bring CHC to you!

What is a telehealth visit?

Telehealth allows you to connect with your provider using phone or video, instead of coming into the office. Our providers can diagnose and treat many adult and pediatric medical conditions, and prescribe medications, using phone or video. Cold and flu, allergies, upper respiratory infections, chronic disease management, mental health concerns, medication management, and nutrition counseling are among the many conditions for which you can be diagnosed and prescribed medication (if necessary), via phone or video visits.

You will receive the same quality care you would get in our office, from the comfort of your home. We also offer translation services with interpreters who speak your choice of language upon request.

There are two ways that you can talk to your provider:

1. Phone Visit: You’ll talk to your provider on the telephone.
2. Video Visit: You’ll talk to your provider using the audio and video on your smartphone, computer, or tablet.

Pharmacy Free Delivery Service

Your Health Records


Need to make an appointment with one of our providers, check test results, or request a prescription refill? MyChart is a free service that gives you personalized and secure access to your health data. To activate your MyChart patient portal account, call 413-739-1100.

To schedule a Phone or Video Visit, call 413-739-1100. We’ll walk you through the process.

If you plan to schedule a Video Visit, you will need a MyChart activation code.

To request your MyChart patient portal activation code, please call 413-739-1100.
Click here for more information.

If you plan to schedule a Phone Visit, you are not required to set up a CHC MyChart patient portal account.

Telehealth & MyChart FAQ
English | Spanish | Russian | Arabic | Nepali | Vietnamese

In a life threatening medical emergency, patients should call 911.